Deposit: A non-returnable deposit of 25% per week per cottage is payable on booking.
Balance: The balance is payable six weeks before the start of the holiday. Non-payment of the balance in advance shall be deemed to be a cancellation of the booking. For bookings made less than six weeks in advance, the total amount is payable on booking.
Reservations: Telephone or e-mail reservations will be held for one week pending receipt of the deposit. Booking confirmations will be made in writing.
Cancellations:Should you have to cancel your holiday please let us know as soon as possible. We will make every effort to re-let your booking and, if we succeed, we will refund your payment less any costs we have incurred. If we do not succeed you are liable for the full cost including retention of any deposit/ balances paid,
Insurance: For your protection we strongly recommend you take advantage of an insurance policy. We will enclose a proposal form from a well known company with your receipt/ booking confirmation. Please complete the form and return directly to the insurance company with payment.
Under 18’s: We do not accept bookings from those under eighteen years old, unless accompanied by an adult.
Pets: Well-behaved pets are accepted on the understanding that they are kept under control and they are not allowed on the furniture or beds and at no time are they left alone in the cottages. It is the owner’s responsibility to clear up any mess that they create and dispose of it. There is a charge of £20 per pet per week/part week.
Arrival and Departure: We would ask that you arrive after 3.30pm on the day of arrival and leave by 10.00am on the day of departure. Arrivals after 7pm by prior arrangement only
Cottage Cleaning: Please would you leave the cottage clean at the end of your holiday.
Smoking: All our cottages are NON SMOKING
Damages: You will be liable for any damage to the property or its contents. Please advise as soon as possible of any breakages/ damage so that we can attend to it quickly.
Use of accommodation: The use of the accommodation and its amenities is entirely at your own risk. No responsibility can be accepted for loss or damage to person or personal belongings, cars or their contents.
The owners accept no liability for any short-term equipment failure or problem beyond their control.